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From402US$ /night
Check-in
20Sept2025Select date
Check-out
21Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal Chetumal Puerto Juarez, Los Dos Compadres, Mexico, 77710

Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) offers an All-Fun Inclusive(TM) experience with over 200 attractions including parks and cultural activities. This 5-star resort features a unique culinary experience with dishes prepared by renowned chefs and access to a Mayan oasis spa.

Rooms & Amenities

The resort features 900 suites inspired by Mexican art, offering luxurious amenities such as air conditioning, flat-screen TVs, and private bathrooms. Select suites provide views of the Caribbean Sea or the jungle, with some featuring a volcanic stone jacuzzi.

Dining Options

Dining includes 25 restaurants, serving dishes from local chefs renowned for their culinary excellence. The hotel emphasizes high-quality gastronomy that showcases both Mexican flavors and international cuisine, ensuring diverse dining options.

Leisure Activities

The resort offers leisure activities such as the Muluk Spa, water sports, and access to numerous Grupo Xcaret parks, including Xplor and Xel-Há. Guests can engage in activities like zip-lining, snorkeling, and exploring cenotes.

Services & Transportation

Transportation is provided for airport transfers and access to nearby attractions, including Rio Secreto and Playa del Carmen Archeological Site. The hotel also facilitates seamless access to public transport options like Xcaret bus stops.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite Garden
Max:
2 persons
575 sq. feet 
Air conditioning
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Suite Ocean View
Max:
2 persons
575 sq. feet 
Air conditioning
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Swim Up Garden View
Max:
2 persons
575 sq. feet 
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Los Dos Compadres 3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5.2 mi
Cancun (CUN) 39.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Federal Chetumal Puerto Juarez, Los Dos Compadres, Mexico, 77710
Map view
Carretera Federal Chetumal Puerto Juarez, Los Dos Compadres, Mexico, 77710
Nearby
Cenote Santa Cruz
700 ft
Restaurants
Restaurante Ha'
1.2 mi
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.7
8.7/10 based on 1064 reviews
Charles
United States, February  2025
7.4/10

My stay at the hotel had its ups and downs. The rooms were spacious and beautifully designed, incorporating local touches that made them feel luxurious. However, the noise from a channel playing loud music throughout the night really affected my sleep, and it took a while for the staff to address it. The service felt a bit lacking as they seemed more interested in upselling than helping. On the bright side, the facilities like pools and entertainment options were excellent, making it a great place for relaxation despite a few hiccups.

Rooms
8.0
The rooms were spacious and well-designed, incorporating local decorations that provided comfort and a touch of luxury.
Service
5.0
The service was a little disappointing as the staff seemed more focused on selling additional packages than genuinely helping guests.
Location
9.0
The location was excellent with beautiful surroundings and a multitude of pools, restaurants, and entertainment options.
Dining
6.0
The dining experience was a bit underwhelming, as the food didn't quite meet the gourmet expectations.
Facilities
9.0
The hotel offered a variety of amenities including impressive pools and entertainment areas, well maintained throughout my stay.
William
United States, February  2025
7.4/10

I had a pretty good time at this hotel. The rooms were spacious and luxurious, with a beautiful design that made my stay feel special. The staff was consistently friendly and helpful, but there were moments when service was a bit slow, especially during meal times. The amenities, including the pool area, were nice but could benefit from a bit more attention in the dining department, as some of the food options were lackluster. Overall, it felt like a great getaway, but there's room for improvement.

Rooms
9.0
The rooms were spacious, well-designed, and luxurious, featuring a large flat-screen TV and a beautiful jacuzzi tub, which made for a very comfortable stay.
Service
7.0
The staff was always friendly and genuinely seemed to want to help, though I did experience some delays in service during meals.
Location
8.0
The location was quite nice, with beautiful surroundings and plenty of options around for pools, restaurants, and entertainment.
Dining
6.0
The dining experience was hit-or-miss; while some dishes were good, I felt that the drink service was notably slow, especially in non-buffet restaurants.
Facilities
7.0
The amenities were enjoyable, especially the pools, although I would have liked to see more options in terms of dining.
Spacious and luxurious rooms
Slow meal service
Ashley
United States, December  2024
8.2/10

I had a wonderful stay at the hotel with amazing room amenities that made it feel luxurious. The huge room setup included a jacuzzi hydro tub and a private hammock on the balcony, providing great comfort. While the service was a bit lackluster due to some staff seeming overworked, the location by the beautiful locations and eco-parks truly enhanced my experience. The dining was good, but it got a bit chaotic at times, making it less enjoyable than I hoped. Overall, there were fantastic facilities, but the service could use some improvement for a truly top-notch experience.

Rooms
10.0
The rooms were huge and included an impressive 50-inch flat screen TV, jacuzzi hydro tub, and an enormous walk-in shower.
Service
6.0
The service was not as nice as I expected; staff looked tired and a bit overworked, which affected how they interacted with guests.
Location
9.0
The hotel's location is excellent, providing easy access to many beautiful and well-maintained areas, great for families.
Dining
7.0
Dining was good but chaotic at times; the food was gourmet but the experience felt rushed.
Facilities
9.0
The facilities were fantastic, including a well-maintained pool area and access to soothing spa services.
Alfred
United States, October  2024
8.2/10

I had a lovely stay at this hotel! The rooms were luxurious and offered stunning views of the river and beach. The service was accommodating, and the staff were always around keeping things clean. However, I found the dining experience a bit chaotic and disappointing at times. Overall, it was a great value for money, especially considering the beautiful facilities.

Rooms
9.0
The rooms were incredibly comfortable and clean, with a luxurious feel and an amazing view of the river and beach.
Service
8.0
The service from the staff was always accommodating, and I appreciated their attention to cleanliness throughout the hotel.
Location
10.0
The location was fantastic, with gorgeous views and easy access to various places around the hotel.
Dining
5.0
Dining was somewhat chaotic, with some dishes being cold already, which was a letdown.
Facilities
9.0
The facilities were impressive and well-maintained, enhancing the overall experience.
David
United States, September  2024
7.0/10

I had a mixed experience at the hotel. While the location near the river beach was beautiful and offered ample opportunities for exploring, the rooms left much to be desired due to noise issues and misleading descriptions. The dining was impressive and aligned with high expectations, but the service felt overwhelmed and could use more attention. Overall, I appreciated the range of facilities, yet there were specific limitations that affected my stay.

Rooms
5.0
The rooms were not what I expected, especially considering the noise from loud music that disrupted my sleep. Additionally, I found the room descriptions on the site misleading.
Service
6.0
The service was somewhat helpful, but the staff seemed tired and overworked. They did try to assist, yet the delays in addressing issues were frustrating.
Location
7.0
The hotel is nicely located near a river beach, which was stunning and offered plenty of exploring options. However, it felt a bit removed from key attractions.
Dining
9.0
I enjoyed the dining experience, especially the gourmet food at the Mercado, which met high standards even during restrictions.
Facilities
8.0
The hotel offered nice facilities, including pools and entertainment, which made for a pleasant experience despite the other challenges.
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