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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710

Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) offers a unique All-Fun Inclusive™ experience with unlimited access to Grupo Xcaret's parks, including Xcaret, Xel-Há, and Xplor. This 5-star Playa del Carmen hotel features 900 suites designed in contemporary Mexican style and an array of amenities like multiple dining options, a wellness spa, and diverse leisure activities.

Rooms & Amenities

The hotel offers 900 spacious suites, each featuring air conditioning, free Wi-Fi, mini-bars, and balconies with scenic views of the Caribbean Sea or Mayan jungle. Guests can choose from different suite options, including those with volcanic stone jacuzzis and suites specifically designed for adults seeking privacy and exclusivity.

Dining & Culinary Experiences

Dining at Hotel Xcaret Mexico includes 12 restaurants offering diverse culinary experiences under the direction of renowned chefs. Options range from traditional Mexican cuisine to innovative dishes, with ample opportunities for tasting events. The hotel’s All-Fun Inclusive™ package includes unlimited food and beverages.

Wellness & Leisure

Muluk Spa offers a comprehensive wellness experience, integrating ancient Mayan rituals with modern techniques in a soothing natural environment. Guests can engage in various physical activities such as paddleboarding, yoga sessions, and access to multiple pools and a fitness center.

Activities & Location

As part of the All-Fun Inclusive™ concept, guests benefit from unlimited access and transportation to Grupo Xcaret's parks, including cultural attractions and adventure parks. The hotel is conveniently located near Playa del Carmen's key sites and is 6 miles from Aeropuerto de Playa del Carmen.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Suite
Max:
3 persons
575 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Oceanfront King Room
Max:
3 persons
55 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Queen Suite
Max:
4 persons
575 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Playa del Carmen 3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5.2 mi
Cancun (CUN) 39.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Pool tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Map view
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Nearby
Cenote Santa Cruz
700 ft
Restaurants
Restaurante Ha'
1.2 mi
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico

Reviews and Ratings

Reviews from guests about their experience.
76%
loved their spa retreat and can’t wait to return.
Spacious and luxurious rooms
Friendly and helpful staff
Slow meal service
Limited dining options
7.6/10
Very good
Rooms
8.2
Location
8.6
Service
6.4
Dining
6.6
Guest reviews
7.6/10
based on 5 reviews
9.0
9.0/10 based on 1244 reviews
Charles
United States of America, February  2025
7.4/10

My stay at the hotel had its ups and downs. The rooms were spacious and beautifully designed, incorporating local touches that made them feel luxurious. However, the noise from a channel playing loud music throughout the night really affected my sleep, and it took a while for the staff to address it. The service felt a bit lacking as they seemed more interested in upselling than helping. On the bright side, the facilities like pools and entertainment options were excellent, making it a great place for relaxation despite a few hiccups.

Rooms
8.0
The rooms were spacious and well-designed, incorporating local decorations that provided comfort and a touch of luxury.
Service
5.0
The service was a little disappointing as the staff seemed more focused on selling additional packages than genuinely helping guests.
Location
9.0
The location was excellent with beautiful surroundings and a multitude of pools, restaurants, and entertainment options.
Dining
6.0
The dining experience was a bit underwhelming, as the food didn’t quite meet the gourmet expectations.
Facilities
9.0
The hotel offered a variety of amenities including impressive pools and entertainment areas, well maintained throughout my stay.
William
United States of America, February  2025
7.4/10

I had a pretty good time at this hotel. The rooms were spacious and luxurious, with a beautiful design that made my stay feel special. The staff was consistently friendly and helpful, but there were moments when service was a bit slow, especially during meal times. The amenities, including the pool area, were nice but could benefit from a bit more attention in the dining department, as some of the food options were lackluster. Overall, it felt like a great getaway, but there’s room for improvement.

Rooms
9.0
The rooms were spacious, well-designed, and luxurious, featuring a large flat-screen TV and a beautiful jacuzzi tub, which made for a very comfortable stay.
Service
7.0
The staff was always friendly and genuinely seemed to want to help, though I did experience some delays in service during meals.
Location
8.0
The location was quite nice, with beautiful surroundings and plenty of options around for pools, restaurants, and entertainment.
Dining
6.0
The dining experience was hit-or-miss; while some dishes were good, I felt that the drink service was notably slow, especially in non-buffet restaurants.
Facilities
7.0
The amenities were enjoyable, especially the pools, although I would have liked to see more options in terms of dining.
Spacious and luxurious rooms
Slow meal service
Ashley
United States of America, December  2024
8.2/10

I had a wonderful stay at the hotel with amazing room amenities that made it feel luxurious. The huge room setup included a jacuzzi hydro tub and a private hammock on the balcony, providing great comfort. While the service was a bit lackluster due to some staff seeming overworked, the location by the beautiful locations and eco-parks truly enhanced my experience. The dining was good, but it got a bit chaotic at times, making it less enjoyable than I hoped. Overall, there were fantastic facilities, but the service could use some improvement for a truly top-notch experience.

Rooms
10.0
The rooms were huge and included an impressive 50-inch flat screen TV, jacuzzi hydro tub, and an enormous walk-in shower.
Service
6.0
The service was not as nice as I expected; staff looked tired and a bit overworked, which affected how they interacted with guests.
Location
9.0
The hotel's location is excellent, providing easy access to many beautiful and well-maintained areas, great for families.
Dining
7.0
Dining was good but chaotic at times; the food was gourmet but the experience felt rushed.
Facilities
9.0
The facilities were fantastic, including a well-maintained pool area and access to soothing spa services.
Alfred
United States of America, October  2024
8.2/10

I had a lovely stay at this hotel! The rooms were luxurious and offered stunning views of the river and beach. The service was accommodating, and the staff were always around keeping things clean. However, I found the dining experience a bit chaotic and disappointing at times. Overall, it was a great value for money, especially considering the beautiful facilities.

Rooms
9.0
The rooms were incredibly comfortable and clean, with a luxurious feel and an amazing view of the river and beach.
Service
8.0
The service from the staff was always accommodating, and I appreciated their attention to cleanliness throughout the hotel.
Location
10.0
The location was fantastic, with gorgeous views and easy access to various places around the hotel.
Dining
5.0
Dining was somewhat chaotic, with some dishes being cold already, which was a letdown.
Facilities
9.0
The facilities were impressive and well-maintained, enhancing the overall experience.
David
United States of America, September  2024
7.0/10

I had a mixed experience at the hotel. While the location near the river beach was beautiful and offered ample opportunities for exploring, the rooms left much to be desired due to noise issues and misleading descriptions. The dining was impressive and aligned with high expectations, but the service felt overwhelmed and could use more attention. Overall, I appreciated the range of facilities, yet there were specific limitations that affected my stay.

Rooms
5.0
The rooms were not what I expected, especially considering the noise from loud music that disrupted my sleep. Additionally, I found the room descriptions on the site misleading.
Service
6.0
The service was somewhat helpful, but the staff seemed tired and overworked. They did try to assist, yet the delays in addressing issues were frustrating.
Location
7.0
The hotel is nicely located near a river beach, which was stunning and offered plenty of exploring options. However, it felt a bit removed from key attractions.
Dining
9.0
I enjoyed the dining experience, especially the gourmet food at the Mercado, which met high standards even during restrictions.
Facilities
8.0
The hotel offered nice facilities, including pools and entertainment, which made for a pleasant experience despite the other challenges.
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Rooms and Guests2 Guests, 1 Room